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Interested applicants are invited to email cover letter and resume to C3 for consideration.

 

Title: Senior Director, Clinical Operations Reports to: Chief Medical Officer (CMO) Classification: Senior Director Job description revision number and date: 1.0; 9/25/2018

Summary:

 Community Care Cooperative (C3) is a new, 501(c)(3) not-for-profit Accountable Care Organization (ACO) made up of 17 Federally Qualified Health Centers (FQHCs).  As of January 2019, C3 membership is estimated to be approximately 123,000 MassHealth beneficiaries. 

Reporting to the Chief Medical Officer, the Senior Director of Clinical Operations is responsible for the design, implementation, management, and continuous improvement of clinical programs focused on measurably improving quality and member experience, while reducing total cost of care for C3 members served.  In particular, the programs overseen by the Senior Director of Clinical Operations are focused on our most complex members.  These members have a high incidence of behavioral health diagnoses as well as health-related social needs, frequently in tandem with chronic medical conditions. 

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Title: Director Of Information Technology Reports to: COO Classification: Director Job description revision number and date 1.0; 11/10/2018

SUMMARY

 Community Care Cooperative (C3) is a 501(c)(3) not-for-profit, Accountable Care Organization (ACO) governed by Federally Quality Health Centers (FQHC). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve.

  The Information Technology Director is responsible for the overall planning, organizing, and execution of all IT functions. This position provides leadership,day-to-day management and oversight of the organization’s information technology systems, tools and processes, including support and maintenance of existing applications and development of new technical solutions.This position reports to the COO and is also a member of the organization’s Leadership Team. The position serves as the primary contact for IT executives at our partner health centers.The Director of IT also solicits and reinforces constructive and professional relationships with health centers, organizations,companies, and government agencies with which we partner and/or sub-contract for the provision of high quality and cost-effective health care services.

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Title: Social Work Care Manager, Healthy Connections Program Reports to: Healthy Connections Program Director Classification: Manager Job description: v 1.0, 12/20/2018

Summary

 C3 is a new, 501(c)(3) not-for-profit, Accountable Care Organization (ACO) governed by FQHCs. Our mission is to leverage the collective strengths of Federally Qualified Health Centers (FQHC) to improve the health and wellness of the people we serve

 The Social Work Care Manager will serve a vital role within the newly created Healthy Connections Program. Healthy Connections is a community-based program serving health center patients with complex medical, behavioral, and social service needs. The Social Work Care Manager will be responsible for providing therapeutically informed treatment decisions, interventions and supervision to a team of six Community Health Workers. He/She/They will provide direct patient care related to case management services and work in collaboration with a registered nurse to develop and execute inter-disciplinary care plans.

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Title: Nurse Care Manager, Healthy Connections Program Reports to: Healthy Connections Program Director Classification: Manager Job description: v 1.0, 12/10/2018

Summary:

 C3 is a new, 501(c)(3) not-for-profit, Accountable Care Organization (ACO) governed by FQHCs. Our mission is to leverage the collective strengths of Federally Qualified Health Centers (FQHC) to improve the health and wellness of the people we serve

 The Nurse Care Manager will serve a vital role within the newly created Healthy Connections Program. Healthy Connections is a community-based program serving health center patients with complex medical, behavioral, and social service needs. The Nurse Care Manager will be responsible for providing clinical consultation and interventions to a team of six Community Health Workers. He/She/They may provide some direct patient care related to care coordination services and work in collaboration with a licensed social worker to develop and execute inter-disciplinary care plans.

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Title: Chief Operating Officer Reports to: CEO Classification: Chief Job description revision number and date: 1.0; 12/21/18

Summary:

Community Care Cooperative (C3) is a 501(c)(3) not-for-profit, Accountable Care Organization (ACO) governed by Federally Quality Health Centers (FQHC). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve.

 This position provides leadership, day-to-day management and oversight of the organization’s core business operations, including the oversight of the partner contract that the organization has for ACO population health solutions.  This position reports to the CEO and is also a member of the organization’s Executive Team. The position serves as the primary contact for Senior Operations executives at our partner health centers.  The COO also solicits and reinforces constructive and professional relationships with health centers, organizations, companies, and government agencies with which the organization partners and/or sub-contracts with for the provision of high quality and cost-effective health care services.

 

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Title:  Manager, Community Partners Program Reports to: Senior Director of Behavioral Health Classification: Individual Contributor Job description revision number and date: v 1.0, 1/11/18

Summary:

Community Care Cooperative (C3) is a new, 501(c)(3) not-for-profit, Accountable Care Organization (ACO) governed by FQHCs. Our mission is to leverage the collective strengths of Federally Qualified Health Centers (FQHC) to improve the health and wellness of the people we serve.

The Manager of the Community Partners Program is responsible for the operational oversite of the Behavioral Health and Long-Term Support Services Community Partners (CPs) Program including adherence to C3’s formal CP agreements and Document Processes.   The Manager is also responsible for maintaining C3’s day to day relationship with the Community Partners, facilitating issues and making recommendations for program improvement.  This position will monitor CP program and health center metrics to ensure key performance indicators are met, recommending and implementing improvement plans when needed. 

 This position is the primary point of contact for the C3 CPs and will assist, and/or triage all CP concerns to ensure prompt resolution.  In doing so, s/he may need to meet and work directly with the CP or health centers and will include additional C3 staff as necessary.  Some in-state travel required

 The Manager of Community Partners Program reports to the Senior Director of Behavioral Health and is part of C3’s Office of Practice Transformation and Quality (PTQ).The goal of the Office of PTQ is to enable and support participating Federally Qualified Health Centers (FQHCs) to advance and sustain the Integrated Patient-Centered Medical Home (PCMH) model. We aim to achieve excellence in value-based, Accountable Care Organization (ACO) infrastructure, enhance quality of care, and to bend the cost curve and support the long-term sustainability of the MassHealth program. We strive to exceed C3’s cost and quality goals in all ventures. This role is “externally-facing” and will require excellent customer service skills.

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Title:  Clinical Program Manager Reports to:  Senior Director, Clinical Operations Classification: Job description revision number and date: v 1.0 12.18.18

JOB DESCRIPTION

Summary:

C3 is a new, 501(c)(3) not-for-profit, Accountable Care Organization (ACO) governed by FQHCs. Our mission is to leverage the collective strengths of Federally Qualified Health Centers (FQHC) to improve the health and wellness of the people we serve. 

 The Clinical Program Manager provides administrative, operational, analytic and reporting support to the entire team, including team managers, and the Senior Director, Clinical Operations.  The program manager supports ongoing improvement in program design and execution and growth in program scope.  S/he designs, builds, and manages tools and processes such as issue trackers, issue resolution processes, workflow and P&P documentation, onboarding checklists, and knowledgebase management. 

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Additional job opportunities will be posted soon; check back or email for more information.