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We are forming productive partnerships with critical health care and community organizations,
and hiring passionate, talented, and hard-working employees. Get in touch with us!

Interested applicants are invited to email cover letter and resume to C3 for consideration.

 

Title: Senior Director, Clinical Operations
Reports to: Chief Medical Officer (CMO)
Classification: Senior Director
Job description revision number and date: 1.0; 9/25/2018

Summary:

Community Care Cooperative (C3) is a new, 501(c)(3) not-for-profit Accountable Care Organization (ACO) made up of 17 Federally Qualified Health Centers (FQHCs).  As of January 2019, C3 membership is estimated to be approximately 123,000 MassHealth beneficiaries. 

Reporting to the Chief Medical Officer, the Senior Director of Clinical Operations is responsible for the design, implementation, management, and continuous improvement of clinical programs focused on measurably improving quality and member experience, while reducing total cost of care for C3 members served.  In particular, the programs overseen by the Senior Director of Clinical Operations are focused on our most complex members.  These members have a high incidence of behavioral health diagnoses as well as health-related social needs, frequently in tandem with chronic medical conditions. 

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Title: Social Work Care Manager, Healthy Connections Program
Reports to: Healthy Connections Program Director
Classification: Manager
Job description: v 1.0, 12/20/2018

Summary:

C3 is a new, 501(c)(3) not-for-profit, Accountable Care Organization (ACO) governed by FQHCs. Our mission is to leverage the collective strengths of Federally Qualified Health Centers (FQHC) to improve the health and wellness of the people we serve

The Social Work Care Manager will serve a vital role within the newly created Healthy Connections Program. Healthy Connections is a community-based program serving health center patients with complex medical, behavioral, and social service needs. The Social Work Care Manager will be responsible for providing therapeutically informed treatment decisions, interventions and supervision to a team of six Community Health Workers. He/She/They will provide direct patient care related to case management services and work in collaboration with a registered nurse to develop and execute inter-disciplinary care plans.

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Title: Nurse Care Manager, Healthy Connections Program
Reports to: Healthy Connections Program Director
Classification: Manager
Job description: v 1.0, 12/10/2018

Summary:

C3 is a new, 501(c)(3) not-for-profit, Accountable Care Organization (ACO) governed by FQHCs. Our mission is to leverage the collective strengths of Federally Qualified Health Centers (FQHC) to improve the health and wellness of the people we serve

The Nurse Care Manager will serve a vital role within the newly created Healthy Connections Program. Healthy Connections is a community-based program serving health center patients with complex medical, behavioral, and social service needs. The Nurse Care Manager will be responsible for providing clinical consultation and interventions to a team of six Community Health Workers. He/She/They may provide some direct patient care related to care coordination services and work in collaboration with a licensed social worker to develop and execute inter-disciplinary care plans.

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Title: Chief Operating Officer
Reports to: CEO
Classification: Chief
Job description revision number and date: 1.0; 12/21/18

Summary:

Community Care Cooperative (C3) is a 501(c)(3) not-for-profit, Accountable Care Organization (ACO) governed by Federally Quality Health Centers (FQHC). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve.

This position provides leadership, day-to-day management and oversight of the organization’s core business operations, including the oversight of the partner contract that the organization has for ACO population health solutions.  This position reports to the CEO and is also a member of the organization’s Executive Team. The position serves as the primary contact for Senior Operations executives at our partner health centers.  The COO also solicits and reinforces constructive and professional relationships with health centers, organizations, companies, and government agencies with which the organization partners and/or sub-contracts with for the provision of high quality and cost-effective health care services.

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Title:  Clinical Program Manager
Reports to:  Senior Director, Clinical Operations
Classification:
Job description revision number and date: v 1.0 12.18.18

Summary:

C3 is a new, 501(c)(3) not-for-profit, Accountable Care Organization (ACO) governed by FQHCs. Our mission is to leverage the collective strengths of Federally Qualified Health Centers (FQHC) to improve the health and wellness of the people we serve. 

 The Clinical Program Manager provides administrative, operational, analytic and reporting support to the entire team, including team managers, and the Senior Director, Clinical Operations.  The program manager supports ongoing improvement in program design and execution and growth in program scope.  S/he designs, builds, and manages tools and processes such as issue trackers, issue resolution processes, workflow and P&P documentation, onboarding checklists, and knowledgebase management. 

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Title:  Manager, Home Health Services
Reports to: Senior Director, Clinical Operations
Classification: Manager
Job description revision number and date: 1.0; 1/14/2019

Summary:

Community Care Cooperative (C3) is a new, 501(c)(3) not-for-profit, Accountable Care Organization (ACO) governed by FQHCs. Our mission is to leverage the collective strengths of Federally Qualified Health Centers (FQHC) to improve the health and wellness of the people we serve. 

Community Care Cooperative (C3) is seeking an experienced nurse manager who has case management, utilization management, and staff supervision experience to join the clinical team in a new program related to improving home health utilization. This new program is informed by a pilot at one health center, and the focus will be on spreading to additional health centers and optimizing C3’s approach to utilization of home health services. The individual in this role will oversee the program, will work directly with health center patients, primary care providers and home health agencies, mostly by phone, and will work collaboratively to ensure that every patient is receiving the home health services that are appropriate for their needs in and in a cost-effective manner.

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Title:  Community Health Worker-South East(Brockton)/Cape Cod Region
Reports to:  Senior Manager, Transitions of Care Program
Classification: Individual Contributor
Job description revision number and date: 1.0 1/21/19

Summary:

Community Care Cooperative (C3) is a new, 501(c)(3) not-for-profit Accountable Care Organization (ACO) made up of 17 Federally Qualified Health Centers (FQHCs).  As of January 2019, C3 membership is estimated to be approximately 123,000 MassHealth beneficiaries. 

The Community Health Worker (Transition of Care Program) will be a member of a team of nurses, social workers, registered dieticians, physicians, pharmacists, community health workers, and program coordinators, you will have the opportunity to make a profound impact on the lives of people living with complex and/ or chronic conditions, many of whom also face multiple barriers to accessing care and adhering to a provider’s treatment plan. The CHW works as an extension of the clinical care team. You will connect with your patients in person, on the phone, in the hospital, and in the providers office.You must be prepared to work from home office, hospital, Health Center, provider’s office setting or within patient’s homes.

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Title: Social Work Care Advisor-Central/Worcester Region
Reports to:  Senior Manager, Transitions of Care Program
Classification: Individual Contributor
Job description revision number and date: 1.0 1/21/19

Summary:

Community Care Cooperative (C3) is a new, 501(c)(3) not-for-profit Accountable Care Organization (ACO) made up of 17 Federally Qualified Health Centers (FQHCs).  As of January 2019, C3 membership is estimated to be approximately 123,000 MassHealth beneficiaries. 

As a Social Worker with the Transitions of Care team (TOC), you will have the opportunity to make a profound impact on the lives of people living with multiple chronic illnesses as well as a vulnerable population with complex medical, behavioral and substance abuse needs. You will serve as a critical member of the integrated care team, which is made up of registered nurses, pharmacists, registered dieticians, community health workers, and program coordinators.You must be prepared to work from home office, hospital, Health Center, provider’s office setting or within patient’s homes.

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Member Advocate and Outreach Representative
Reports to: Director, Member Operations
Classification: Non-Exempt
Job description revision number and date: 1.0, 1/24/19

Summary:

Community Care Cooperative (C3) is a new, 501(c)(3) not-for-profit, Accountable Care Organization (ACO) governed by FQHCs. Our mission is to leverage the collective strengths of Federally Qualified Health Centers (FQHC) to improve the health and wellness of the people we serve.

The Member Advocates and Outreach Representative will serve C3 enrollees, helping them navigate the ACO and ensuring they understand their benefits, rights, and responsibilities.

Ideal candidate will deliver exceptional customer service, demonstrate empathy and strong communication skills, thrive in a productive, fast-paced environment, be comfortable fielding inbound calls on a wide range of topics, and placing outbound calls to engage enrollees in appropriate care and C3 programs. C3 is growing, and looking for team members who can adapt as the organization evolves. The successful candidate will be fluent in Spanish.

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Title: Care Coordinator,Springfield Health Services for the Homeless Health Center Reports to : Transition of care (TOC) Manager Classification: Individual Contributor Job description revision number and date v3 11/29/2018

Summary:

Community Care Cooperative (C3) is a new, 501(c)(3) not-for-profit, Accountable Care Organization (ACO) governed by FQHCs. Our mission is to leverage the collective strengths of Federally Qualified Health Centers (FQHC) to improve the health and wellness of the people we serve.

The Care Coordinator, a member of the broader multi-disciplinary care team at Springfield Health Services for the Homeless Health Center (SHSH), will have the opportunity to make a profound impact on the lives of ACO patients experiencing homelessness or housing instability in addition to medical, behavioral and/or substance use disorder issues. The Care Coordinator will serve as a critical link for patients, the health center multi-disciplinary teams and community-based and hospital-based services.

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Title: Nurse Care Manager, Long Term Support Services Reports to: Director, LTSS and Social Determinants (SDoH) Classification: Individual Contributor Job description revision number and date: 1.0; 2/01/2019

Summary:

Community Care Cooperative (C3) is a new, 501(c)(3) not-for-profit, Accountable Care Organization (ACO) governed by FQHCs. Our mission is to leverage the collective strengths of Federally Qualified Health Centers (FQHC) to improve the health and wellness of the people we serve.

The Nurse Care Manager will be responsible for performing comprehensive assessments and care planning for health center patients who have been identified for the MassHealth Long Term Services and Supports Community Partner (LTSS CP) Program. The individual in this role will work directly with health center patients and ensure that the patient’s medical, behavioral, and social service needs are assessed, and a plan of care is in place. The Nurse Care Manager will be responsible for collaborating closely with the Patient’s primary care team and the assigned LTSS CP provider. This position is a centralized resource who will support multiple health centers teams.

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Additional job opportunities will be posted soon; check back or email for more information.