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Interested applicants are invited to email cover letter and resume to C3 for consideration.
Title: Administrative Assistant Reports to: Senior Director of Practice Transformation and Quality Classification: Non-Exempt Job description revision number and date: v1.2, 9/27/2018
The Administrative Assistant is a highly motivated individual who is responsible for performing a variety of administrative functions to support individuals, groups, and the Company overall in order to meet business objectives.
The Administrative Assistant has primary responsibility for ensuring that the administrative functions under her/his purview work seamlessly and that work is carried out in a way that reflects the values and culture of the organization.
Title: Quality Program Manager Reports to: Director of Quality Classification: Individual Contributor Job description revision number and date: v1.0, 6/28/2018
The goal of the Community Care Cooperative (C3) Office of Primary Care Transformation and Quality is to empower member Federally Qualified Health Centers (FQHCs) to advance and sustain the Integrated Patient-Centered Medical Home (PCMH) model. In so doing, we place patient care and provider experience paramount in our everyday work. We aim to achieve excellence in value-based, Accountable Care Organization (ACO) infrastructure and to bend the cost curve and ensure the long-term sustainability of the MassHealth ACO program. We strive to comply with all ACO Quality Program requirements and exceed C3’s cost and quality goals in all ventures.
Reporting to the Director of Quality, the Quality Program Manager will serve as a quality subject matter expert for C3 FQHC-facing staff and FQHC quality leads. The ideal candidate is highly collaborative, detail oriented and organized, interested in healthcare quality improvement, and thrives in a fast-paced start-up environment.
Title: Compliance Manager Reports to: Senior Advisor Classification Individual Contributor Job description revision number and date: v1.2, 7/17/2017
The Compliance Manager ensures that C3 and its participating health centers are compliant with C3’s MassHealth ACO contract. This role is crucial in helping C3 manage risk and maintain a positive reputation with all stakeholders. C3 aims to achieve excellence in value-based, Accountable Care Organization (ACO) infrastructure, enhance quality of care, and to bend the cost curve and support the long-term sustainability of the MassHealth program.
This role requires excellent customer service skills. The ideal candidate is a collaborative, process-oriented thinker with strong attention to detail, excellent organizational skills, and a strong interest in healthcare compliance and contract management.
Title: Project Manager Reports to: Senior Director, Practice Transformation and Quality Classification: Individual Contributor Job description revision number and date: 1.1, 10/3/2018
The Project Manager is responsible for managing priority projects based on their strategic or operating importance to the Company. This will include projects to optimize our model of care, improve business operations and leverage the shared value of health centers. In addition, the Project Manager will have project management responsibility for other initiatives and innovations at the Company and across participating primary care providers to meet overall Company goals. Given that C3 is a start-up, this person will work closely with the executive team in prioritizing projects and reporting on their progress.
Title: Program Manager Reports to: Senior Director of Behavioral Health Classification: Individual Contributor Job description revision number and date: v 1.0, 10-4-2018
The Program Manager is responsible for coordinating and managing C3’s adherence contractual requirements for the Health Policy Commission (HPC) contract (the “SHIFT-Care Challenge” grant award) including monitoring Key Performance Indicators (KPI) to ensure the program is meeting or exceeding intended goals
The Program Manager reports to the Senior Director of Behavioral Health and is part of C3’s Office of Practice Transformation and Quality (PTQ).
The SHIFT-Care Challenge award runs between January 2018-June 2020. Ramp-up and build begins September 2018. While the SHIFT-Care Challenge is the focus of the Program Manager, other C3 programs related to the Model of Care may also come under the oversight of the individual in this role.
Job Title: Member Advocate
Reports to: Director, Member Operations
Job description revision number and date: 1.0, 10/12/18
Community Care Cooperative (C3) seeks passionate, talented, and hard-working employees to help transform the health of underserved communities and directly contribute to improving the health and wellness of C3 members. C3 Member Advocates will serve C3 enrollees, helping them navigate the ACO and ensuring they understand their benefits, rights, and responsibilities.
Ideal candidates will deliver exceptional customer service, demonstrate empathy and strong communication skills, thrive in a productive, fast-paced environment, be comfortable fielding inbound calls on a wide range of topics, and placing outbound calls to engage enrollees in appropriate care and C3 programs. C3 is growing, and looking for team members who can adapt as the organization evolves. The successful candidate will be fluent in Spanish.
C3 is a new and innovative Accountable Care Organization (ACO), built around a group of Federally Qualified Health Centers (FQHCs) committed to providing coordinated, holistic, and culturally appropriate care in the communities where they live and work.
Additional job opportunities will be posted soon; check back or email for more information.