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Interested applicants are invited to email cover letter and resume to C3 for consideration.
Job Title: Member Advocate
Reports to: Director, Member Operations
Job description revision number and date: 1.0, 10/12/18
Community Care Cooperative (C3) seeks passionate, talented, and hard-working employees to help transform the health of underserved communities and directly contribute to improving the health and wellness of C3 members. C3 Member Advocates will serve C3 enrollees, helping them navigate the ACO and ensuring they understand their benefits, rights, and responsibilities.
Ideal candidates will deliver exceptional customer service, demonstrate empathy and strong communication skills, thrive in a productive, fast-paced environment, be comfortable fielding inbound calls on a wide range of topics, and placing outbound calls to engage enrollees in appropriate care and C3 programs. C3 is growing, and looking for team members who can adapt as the organization evolves. The successful candidate will be fluent in Spanish.
C3 is a new and innovative Accountable Care Organization (ACO), built around a group of Federally Qualified Health Centers (FQHCs) committed to providing coordinated, holistic, and culturally appropriate care in the communities where they live and work.
Title: Director Of Information Technology Reports to: COO Classification: Director Job description revision number and date 1.0; 11/10/2018
Community Care Cooperative (C3) is a 501(c)(3) not-for-profit, Accountable Care Organization (ACO) governed by Federally Quality Health Centers (FQHC). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve.
The Information Technology Director is responsible for the overall planning, organizing, and execution of all IT functions. This position provides leadership,day-to-day management and oversight of the organization’s information technology systems, tools and processes, including support and maintenance of existing applications and development of new technical solutions.This position reports to the COO and is also a member of the organization’s Leadership Team. The position serves as the primary contact for IT executives at our partner health centers.The Director of IT also solicits and reinforces constructive and professional relationships with health centers, organizations,companies, and government agencies with which we partner and/or sub-contract for the provision of high quality and cost-effective health care services.
Title: Senior Director, Clinical Operations Reports to: Chief Medical Officer (CMO) Classification: Senior Director Job description revision number and date: 1.0; 9/25/2018
Community Care Cooperative (C3) is a new, 501(c)(3) not-for-profit Accountable Care Organization (ACO) made up of 17 Federally Qualified Health Centers (FQHCs). As of January 2019, C3 membership is estimated to be approximately 123,000 MassHealth beneficiaries.
Reporting to the Chief Medical Officer, the Senior Director of Clinical Operations is responsible for the design, implementation, management, and continuous improvement of clinical programs focused on measurably improving quality and member experience, while reducing total cost of care for C3 members served. In particular, the programs overseen by the Senior Director of Clinical Operations are focused on our most complex members. These members have a high incidence of behavioral health diagnoses as well as health-related social needs, frequently in tandem with chronic medical conditions.
Additional job opportunities will be posted soon; check back or email for more information.